New Year, New You, New Heights. 🥂🍾 Kick Off 2024 with 70% OFF!
I WANT IT! 🤙Operation Rescue is underway: 70% OFF on 12Min Premium!
New Year, New You, New Heights. 🥂🍾 Kick Off 2024 with 70% OFF!
This microbook is a summary/original review based on the book:
Available for: Read online, read in our mobile apps for iPhone/Android and send in PDF/EPUB/MOBI to Amazon Kindle.
ISBN: 1422173356, 978-1422173350
Have you ever been asked, after purchasing a product or service, if you "would you recommend this product to a friend?" If yes, then your customer satisfaction was being evaluated using the NPS or Net Promoter Score. NPS has become an extremely popular methodology, adopted by companies like Google and Apple to measure its clients' successes. In his book, Fred Reichheld explains the concepts behind NPS and shows how it can help you grow your business. Also, you will understand how having a consumer-centric organization will help you achieve success. Want to find out how to use NPS to drive long-term growth in your business? Come with us!
Fred Reichheld (1954) is a business consultant, bestselling author and co-founder of the NPS tool of management. Considered by many, as one of the leading consultants in the b... (Read more)
Total downloads
on Apple Store and Google Play
of 12min users improve their reading habits
Grow exponentially with the access to powerful insights from over 2,500 nonfiction microbooks.
Start enjoying 12min's extensive library
Don't worry, we'll send you a reminder that your free trial expires soon
Free Trial ends here
Get 7-day unlimited access. With 12min, start learning today and invest in yourself for just USD $4.14 per month. Cancel before the trial ends and you won't be charged.
Start your free trial
Você está a poucos segundos de revolucionar seu conhecimento! Baixe nosso app agora, é grátis!
Now you can! Start a free trial and gain access to the knowledge of the biggest non-fiction bestsellers.
